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5 Things to Consider When Looking for Small Business Tech Support Services

1) Cost When you own a small business, the numbers mean everything. Weigh out the options and do your research when it comes to considering how much you’re willing to spend on small business tech support services.  Take into consideration things like: How often do you have issues? How secure is your network? Have you ever had a professional test the security of your network? What did you spend the previous year on technology expenses? From there, you can decide on a budget that fits your needs.  Once you decide on a budget, weigh out the cost options of hiring an in-house IT staff, hourly by-the-job tech support and hiring a IT Managed Service Provider (IT MSP). Unsure of what an IT MSP is? Check out 5 Benefits to Managed IT Support 2) Reliability System down time at a small business can be detrimental, especially when it’s during peak business hours. When researching which type of small business tech support services would be best for you, consider how reliable they will be: What is their response time? Will someone always be available, even after 5pm? If someone is terminated, on vacation, sick, etc., do you/they have a backup plan? 3) Range of Services Stretching a dollar is important for small businesses, so when you’re considering small business tech support services, you want to get the most bang for your buck.  Think about the range of services when it comes to your options: Who would have the widest range knowledge? Compared to price, who offers the most service? Will you have to hire multiple professionals to get a job done?...